Refund Policy
Last updated: October 28, 2026
Your order is sold and processed by Link (Sold through Link, LLC), a Stripe company that acts as our reseller and merchant of record. That is why your receipt comes from Link.
When you can get a refund
You can request a refund within 60 days of purchase if:
- you didn't receive the files;
- a file is damaged or corrupted and won't open;
- the product is significantly different from its description or unfit for its purpose;
- the payment was unauthorized or you were charged twice by mistake.
Because the book is a digital file delivered instantly, we don't offer refunds for a change of mind.
How to request a refund
The fastest way is to email us at hello@noleapress.com with your order email. Most download problems we can fix right away by sending a new link or file. If we can't fix it, we'll refund you.
You can also ask Link directly: go to support.link.com, choose "Contact support" and then "Help with a purchase". Link reviews requests within about five business days and may ask for details such as your receipt. Approved refunds go back to your original payment method, usually within 3 to 7 business days depending on your bank.
Link's refund policy
This policy works alongside Link's refund policy. If Link's policy gives you more than ours, Link's policy applies.
Right of withdrawal
By completing your purchase you ask for the download to be available immediately and acknowledge that you lose your statutory right of withdrawal once it is. This does not affect the refunds described above or your other rights under consumer law.
This policy is part of our Terms of Sale.